January 2018 - Lilian (Kirkby Lonsdale)
"Thank you Heather! You have taken a lot of trouble and sorted all these appointments very promptly. We very much appreciate this. You are a star! People like you make the world go around and the day pass without stress and hassle. "
January 2018 - Irene Helm (Windermere Lettings)
"Wow, that was excellent service. Thank you very much."
January 2018 - Mr & Mrs Whitfield (Kirkby Lonsdale)
"Do thank the gentleman who took us round Eaveslea, he was excellent in the way he dealt with us, very friendly and helpful. "
January 2018 - Jim (Windermere)
"Your service has been superb, nothing has been too much trouble, with particular thanks to Charlie and Sonia for all they have done. Being 70 miles away meant we needed someone we could trust, and that was a 100% given by you all. I shall have no hesitation in recommending you highly. We thank you. "
December 2017 - Mr & Mrs Parker (Grange)
"Dear All, Thank you very much for the lovely flowers which we collected today. An unexpected but very welcome surprise. "
December 2017 - Mr & Mrs Saidi (Windermere)
"To everyone at Hackney & Leigh, Thank you for your amazing service and patience. Especially Mike & Julie!"
December 2017 - Mr & Mrs Ridley (Windermere)
"Thank you to all the staff at Hackney & Leigh for their hard work and successfully selling the house in Windermere. Especially to Julie and Mike!"
December 2017 - Mr & Mrs Smith (Windermere)
"Thank you for all your excellent help and kindness."
November 2017 - Mr & Mrs Sykes (Kendal)
"“Morning, Shannon That’s great news and thank you again to you, Elaine & everyone at Hackney & Leigh for working so hard to make the sale happen!!”"
November 2017 - Mrs Guppy (Kirkby Lonsdale)
"Hi Laura & Heather, Thanks for all your help in the purchase of our property in Sedbergh. And for the welcome pack from Hackney and Leigh! "
November 2017 - Mr & Mrs Ordish (Kirkby Lonsdale)
"Thanks again for a first class customer service. Mike is such an asset to you."
November 2017 - Mrs McElhone (Windermere Lettings)
"To Sarah, Thank you for your advice and kind words today."
November 2017 - Mr Townley (Grange-Over-Sands)
"Just to say thank you for the 'H&L goody bag' which you handed to me on completion - together with the keys to the apartment. The H&L mugs and coffee/tea came in handy and it was a nice touch. The only 'comment' I would have is that if the H&L 'piggy bank' was an encouragement to start saving for another fine H&L property I fear that a rather larger and more substantial vessel may be required to be 'fit for purpose'??!! Thank you for ensuring that the purchase transaction ran smoothly and positively. "
November 2017 - Mrs Duggan (Windermere)
"Thank you for your very helpful and pleasant ways, & above all, your patience."
November 2017 - Mr & Mrs Stott (Kirkby Lonsdale)
"I was most impressed with the handling of our enquiry regarding Eaveslea. Heather in the office was first rate and John showed us around the apartment in a most efficient manner. We cannot wait to move in!"
October 2017 - Mr Lawrence & Miss McCormack (Grange-Over-Sands)
"Dear Helen, Mark and the Hackney & Leigh Grange team, Many thanks for all your help & support during our tenancy."
October 2017 - Mr & Mrs Small (Arnside)
"Dear Gillian, Sorry we missed you on Friday when we picked up the keys. Wanted to say thank you so much for your help during the whole process, from being there for our initial spur of the moment viewing to completion, not forgetting your home decor tips that Alan especially appreciated! I'm sure you sped things up for us and helped to make everything go smoothly. Thank you! "
October 2017 - Mrs Herring (Kirkby Lonsdale)
"To everyone at Hackney & Leigh, Just to say thank you for all of your help and time!"
October 2017 - Mr & Mrs Evans (Kirkby Lonsdale)
"On another note, could you please also pass our thanks on to John? He was an absolute star, happy to take as long as we needed to look around the property, and I hope that you don't mind me saying that he is a real asset to Hackney & Leigh. He was incredibly helpful and certainly knew the property inside out, and anything he wasn't sure of was confirmed quickly afterwards. With his background he was also able to advise on several of the changes we would like to make after moving in, and has offered to help put us in touch with local tradesmen when the time comes - all very much appreciated and please give him our thanks ."
October 2017 - Mr & Mrs Chisholm (Kirkby Lonsdale)
"To Heather & Laura, Thank you for all your help over the last 18 months."
October 2017 - Mrs Baker (Windermere Lettings)
"Hi Sarah, Thanks so much again for calling by on Saturday. That really is above and beyond. Really appreciate it."
October 2017 - Mr & Mrs Evans (Windermere)
"Thank you very much for all that you did yesterday to ensure the successful completion of Windermere Park. Thank you also to you all for everything you have done to bring in the successful sale of the property. Not only for your efficiency and professionalism but also for your patience and friendliness. Between you all you have taken the stress out of selling the property and I remain truly grateful to you all for that. "
October 2017 - Mr & Mrs Cookney (Windermere)
"Many thanks to everyone at Hackney & Leigh for a smooth, safe and good communication."
September 2017 - Mr & Mrs Harforth (Grange)
"Robert, Mark, Tracy & Helen, Thank you so much for all your energy and efforts in promoting and selling Old Barn Farm. We really appreciate your professionalism and efficiency. With very best wishes, Mr & Mrs Harforth."
September 2017 - Mr & Mrs Keeler (Kirkby)
"A huge thank you to you all for helping with the sale of our home. See you next time!"
September 2017 - Mr & Mrs Doorey (Kirkby)
"Hi Heather, We wanted to thank you for your input over the last 12 months and for your support."
September 2017 - Mr Tesar (Grange)
"Choosing Hackney & Leigh to sell our property was certainly a positive move, good knowledge of the area, very pro active staff. I would not have any hesitation in recommending them."
September 2017 - Mrs Melling (Grange)
"Excellent service provided. Nothing is ever too much trouble,and if there is ever a problem at the property, it is always sorted out within 24 hours. All the staff are friendly, polite and courteous and have always provided a 100% A***** service. I have rented for the previous 8 years, and have never encountered any problems at all.Would highly recommend to anyone."
September 2017 - Mr & Mrs Mason (Kendal)
"Oh Elaine! We love it! thank you so much for everything you have done for us! We can't believe Horncop is ours! with love, Mr & Mrs Mason."
August 2017 - Mr & Mrs Logan (Windermere)
"Dear all, thank you for your professional service and always with a smile!"
August 2017 - Mr & Mrs Brown (Ambleside)
"Just a little thank for being so kind and helpful to us in our purchase. It has been a pleasure hearing a cheery and calming voice at the end of our many phone calls. we are settling happily into our new home. All the very best!"
August 2017 - Mr & Mrs H (Arnside)
"Thank you for being patient with two difficult house buyers, but the wait was worth it! Thanks again for all your efforts in finding us the right house."
August 2017 - Mr & Mrs G (Kirkby Lonsdale)
"To Laura, Many thanks for your help in finding our rental property. Your kindness in dealing with us was much appreciated. You took the time to ensure we found the right property and were incredibly helpful. Your time & care is much appreciated."
August 2017 - Mr Jones (Windermere)
"Firstly let me say you are the most professional agents with whom I have dealt. The property was shown by a well-briefed representative. Thank you for your assistance and best wishes. "
August 2017 - Mrs Phillips (Kirkby Lonsdale)
"Not only were staff professional and efficient during the recent purchase of our property they were personable and reassuring. They genuinely cared about our property purchase and did everything they could to ensure its smooth running from start to completion."
July 2017 - Mr & Mrs B (Arnside)
"This is a somewhat belated, but still very well meant thank you for the wonderful, efficient service you gave us in the sale of our house in 2 days! The brochure produced was fantastic and the presentation of the house to potential buyers was done with such enthusiasm and professionalism. Thank you so much!"
July 2017 - Mr & Mrs W (Grange)
"Thank you all for all your expertise, help, advice support and smooth talking! We are delighted to finally be in. All our thanks and best wishes!"
July 2017 - Mr & Mrs F (Kendal Lettings)
"I contacted last night following an infestation of ants in the lounge at 218 Burneside Road a couple of days ago. I would like to thank the Lettings Team for reacting so promptly and to Cliff, your DIY genius who has come to sort the problem. I am thoroughly impressed with Hackney and Leigh and with Cliff, thank you so much for both the speed and quality of fix that has been applied to the two large nests. Nice to receive real care, thank you! "
July 2017 - Mr & Mrs H (Kendal Lettings)
"I would like to thank Hackney & Leigh & Mr M. for renting us the property for such a long period of time and manor (sic) in which you have provided your services."
May 2017 - Mr & Mrs M (Arnside)
"Fantastic - the Hackney & Leigh Arnside team go out of their way to deliver a professional yet personal service. Plenty of time, no stress, nothing too great a problem. All this delivered with a refreshing enthusiasm against the backdrop of a very busy office. Impressive!!"
May 2017 - Mr & Mrs B (Grange)
"Helen, Just a note to thank you for the professional and friendly way you have looked after us as tenants. We have really enjoyed living at No 15 and you have made the whole process very easy for us. Thanks again!"
May 2017 - Mr & Mrs R (Kirkby)
"Our thanks to the team at Kirkby Lonsdale branch of Hackney and Leigh who have proved so efficient in handling the letting of our property since 2013, always friendly and courteous."
May 2017 - Miss W (Ambleside)
"I thought I would say at this point how great your staff have been! Sue who did the viewing was lovely to talk to, and Natalie and Tonia have been great; Tonia in particular was a calm and professional yet likeable presence when I was fretting about how long my builders were taking to get me an estimate. So please do thank her! "
May 2017 - Mr & Mrs B (CGM)
"To Sara and Michaela, Thank you for giving us such a first class service! Best wishes."
May 2017 - Mr & Mrs B (CGM)
"Hi Sara, At this time we write to thank you for your very considerable help and assistance with our purchase of Flat 6. The whole process was to our way of thinking very expertly managed and supported. Your ever ready advice and willingness to follow-up on our behalf was really appreciated. From start to finish we were supplied with regular updates and relevant papers to look through and check, and in all of that your professional approach shone through! We regard ourselves fortunate that we placed our business in your hands and that we received an absolutely first class service from the whole team. We may need your services again in the future months, so will without hesitation be in touch. Best regards."
April 2017 - Mrs Priestley (Kirkby)
"To an amazing team, Thank you for making the sale of Dad's home so easy! "
April 2017 - Mr & Mrs Hamer (Kirkby)
"You have been the best estate agency we have ever dealt with,bearing in mind we have bought and sold at least ten houses in the past twenty five years. The staff are friendly,approachable and professional . Heather is a joy to deal with,nothing is too much trouble for her. "
April 2017 - Mr & Mrs Coburn (CGM)
"Dear Sara, Jan and I would like to thank you for your excellent service as our conveyancer for moving house. We felt that what could have been a bumpy road was made a much smoother and calmer move thanks to your efficient and professional manner. "
April 2017 - Mr & Mrs Short (CGM)
"Dear Sara, Thank you so much for all your help in arranging such a quick purchase. We are very grateful. Mr & Mrs Short."
April 2017 - Mr & Mrs Bain
"Good afternoon Elaine. We would like to thank you for all your work and personal attention you and your team have given us during some difficult times over the last couple of years. Best wishes for the future. David and Jean "
April 2017 - Mr & Mrs Greaves
"Dear David, John & I would like to say 'a big thank you again' for the sale of our house. Well we got there in the end!! What a hard sell that was and also very stressful but David was very professional and your wonderful team are so dedicated to their jobs. So once again, thank you."
March 2017 - Mr & Mrs Coburn (Kendal)
"Dear Elaine, Now that we've moved to Dugg Hill, we would like to thank you for your excellent handling of our move from Lower House. What could possibly have been a bumpy road, was handled with thought care and a truly professional manner. We have recommended Hackney & Leigh to friends! Please give our thanks to all concerned. Yours Sincerely Mr & Mrs Coburn."
March 2017 - Mr & Mrs M (Ambleside)
"Hi David, We were very, very impressed with you and your team in the sale of Wreay Barn. You truly went the extra few yards to keep the sale on track. Due to the speedy sale and this we will certainly recommend H&L and your office to others. When we are next in Ambleside we will drop in or, if you are in Glenridding do come to Mossdale and see our next project!! Best Regards, Mr & Mrs M "
March 2017 - Mr & Mrs M (Kendal)
"Hi Elaine, Thanks for your thoughtful email. Meeting Claire made me feel certain that this was the right decision and I'm overjoyed that she loves the house so much. Thank you for your help - you were a pleasure to "work" with and Claire spoke very highly of you too. Wishing you all the best and I'll be certain to look you up if I return to the UK. "
March 2017 - Mr & Mrs B (Kendal)
"Hi Shannon & team, thank you so much for the gorgeous flowers - we love them. Still in chaos here, but Toby the Guinea pig has settled in well! If we ever move again (which would be a cold day in hell right now) we would definitely come to you guys. Thanks again! "
March 2017 - Mr & Mrs M (Kendal)
"To Elaine, Tasha & Shannon, Thank you so much for putting up with me, for doing a great job selling our house and for helping getting us our dream home. You are all amazing and it's been lovely. Best wishes, Mr & Mrs M."
January 2017 - Mr Ainsworth (Grange)
"Dear Robert, Mark and all, I want to thank you once again for all your help and for your care and friendship over the past 12 months. Very, very much appreciated."
January 2017 - Mr Turner (Grange)
"To Helen and all the team at Hackney & Leigh, thank you for all your help over the year and helping with the technicalities and helping things to run smoothly.I have enjoyed being at the bungalow and I will miss it. I thought the way you dealt with problems and things that needed doing was very good! Thank you again and all the best."
January 2017 - Mr MacGregor (Kirkby Lonsdale)
"Dear Richard, Just a note to thank you for the exemplary service that you and your firm provided in the letting of my cottage. I am very pleased that I asked you to let the property on my behalf. There were more legislative implications than I anticipated and I can sleep at night knowing all requirements have been complied with. I think the tenant is also happy! Best Wishes, Mr MacGregor."
December 2016 - Mr Smith (Grange)
"Hi Robert, Thanks so much. I'll wait to hear from them. You know, I hope, that I am endlessly grateful to you and your colleagues. You went far beyond the call of duty to help me. I shall never forget it. And it was all done with such friendliness and care. I shall never be out of your debt. "
December 2016 - Mr & Mrs Wright (Kirkby Lonsdale)
"Thank you for all your efforts on our behalf at Kearstwick Hill, and a happy new year! "
November 2016 - Mr & Mrs Holland (Kirkby Lonsdale)
"To Heather, Mike & all the staff, Many thanks for your work in the sale of our house in Whittington. Highly recommended. Regards, Mr & Mrs Holland."
November 2016 - Mr Churnside (Kirkby Lonsdale Lettings)
"To Heather, thank you for all of your help with our issues at Pear Tree Park. Especially for getting us relocated so soon. "
November 2016 - Mrs Denton (Windermere)
"Thank you so much for all your help & support - you certainly went over & above a normal services and stayed the pace! I could not have managed without you & I will remember your help, positivity & consideration in such difficult circumstances. When Tony said there was a lot involved in being an estate again, he had no idea what you would be doing but he was certainly right!"
November 2016 - Mr Brook (Kendal)
"Dear Elaine, Thank you very much for the house warming gifts, it was very kind of you and apologies for not thanking you earlier, we've been a bit hectic. I will come into the office to thank you both in person at some point. "
November 2016 - Ms Felce (Kirkby Lonsdale Lettings)
"Hello, I just wanted to say thank you for all your help over the last 4 years. Kind regards, Ms Felce"
November 2016 - K Bagenal-Lowe (Kendal Lettings)
"Dear Sam, I would like to thank Becky very much for the flexibility and efficiency in taking care of my mum's house and the accounts, under our agreement and I send her best wishes for the future. It is a pleasure to have such a friendly working relationship with Hackney and Leigh, firstly through Becky, Claire and Nicola now with you Claire and Izzy. Kind regards, Kate "
November 2016 - Mrs Williams (Kendal)
"Hi Shannon, Can I just take this opportunity to say how impressed we have been with Hackney & Leigh. Estate Agents get bad press, and we have dealt with many over the years, but I cannot fault the service we have received from you and your colleagues. You have been professional, efficient and generally 'on the ball' and I feel that your fee is thoroughly deserved. Thanks again. "
October 2016 - Mr Simmons (Windermere)
"Hello Michael, Thank you for your letter confirming the final settlement in relation to our property in Windermere. Given the quiet state of the market over the last year, I think we have been reasonably fortunate in managing to conclude a sale on this timescale. I would like to thank you and your staff for your efforts and in particular for keeping us informed on progress, which is much appreciated. Kind regards, Mr Simmons"
October 2016 - Mr Emmerton (Windermere)
"After using a cheap internet agency for a year (with no viewings) I placed my cottage with Hackney & Leigh at Windermere (who I bought another cottage from the previous year) Within a week of marketing my property Hackney & Leigh arranged a viewing that resulted in an offer close to the asking price. My property has now been sold, thanks to the excellent communications & client care provided by Hackney & Leigh. I have no hesitation in recommending their services to others in the Lake District. Kind regards, T Emmerton. "
October 2016 - L Cutts (Kendal)
"Thank you for your consistently excellent service in emailing latest properties for sale!"
October 2016 - Mr & Mrs Schofield (Grange-Over-Sands)
"I was delighted to receive your letter, asking me to pick up my complimentary flowers on my recent move to Allithwaite. As we were going on holiday, I delayed doing so until today and they are now center stage in the lounge. Such a lovely unexpected gesture. Thank you so much Hackney & Leigh."
September 2016 - Mr & Mrs Willis (Windermere)
"We were very surprised at the eventual speed with which our sale proceeded - we know it was in line with the comments the buyer had made to your staff when we accepted their revised offer, but it is still unusual to proceed so quickly! With hindsight we regret we were so sceptical of your confidence regarding the prospects of a sale (especially in light of Brexit, but more especially the extra 3% which George Osborne came up with for buyers! However, you were proved right and we are very pleased. We would like to thank you and all the staff in the office for their friendly assistance during the process. Very Best wishes to your all. L & N Willis. "
September 2016 - Mrs Harris (Kendal)
"Dear Elaine, Thank you and your team so much for all the time and effort you have put in to help me sell my house. I was amazed at the number of people coming to view as soon as it was on the market. However the sale happened so quickly, that it has taken me and everyone else completely by surprise! A huge bonus for me is that you found such a lovely couple to buy my house. It means a lot to me know that they will be living here after me! Thank you again for making the sale such a smooth and satisfactory experience. With very best wishes, J Harris. "
September 2016 - Mrs Harris (Kendal)
"Dear Maurice, Thank you so much for calm support and guidance during what is quite an anxious and nerve racking time - selling my house! As it happens the sale has happened so quickly that it has taken me and everyone else by surprise. With my thanks and very best wishes, J Harris. "
August 2016 - Mrs F (Kirkby Lonsdale)
"Dear Sarah, Thanks to you and all the team for all the hard work over the recent years regarding our property."
August 2016 - Mr & Mrs S (Kirkby Lonsdale)
"We would like to thank you and your staff for all your help in getting to this point. It was time consuming and we appreciated the assistance. Kind regards, Mr S."
August 2016 - Mrs B (Photography)
"Matt, Thank you very much. I am so pleased with what you have achieved with your photos of our home. It certainly shows it to its best advantage. Kind wishes, Mrs B."
July 2016 - J Cottrell (Grange Lettings)
"To everyone at Hackney & Leigh (especially Helen) Thank you for all your support over the past 7 years. It was very much appreciated. J Cottrell."
July 2016 - Mr & Mrs P&J T (Kirkby Lonsdale)
"To Heather, Sarah & Hackney & Leigh staff, Thank you for your help and advice in connection with our purchase of our new property. It was much appreciated and we are delighted with the property. Best wishes, Mr & Mrs T"
July 2016 - Mrs H (Kendal Lettings)
"Dear Becky, I've really appreciated your professionalism and efficiency over the last two years. It's great to be able to rest in that as a tenant so many thanks to you for that. "
July 2016 - Mr M (Kendal Lettings)
"You have all been a joy to work with at H & L. Kind Regards, Mr M "
June 2016 - (Windermere)
"Thank you â€“ above all Peter was brilliant and helped to guide me round. I donâ€™t think I would have coped without him. Please communicate my thanks to Peter. He is an asset to your company."
June 2016 - Mrs H (Ambleside)
"Thank you to you and the team at Hackney & Leigh for all your help getting us to this point. Itâ€™s been much appreciated â€“ your team has been very impressive â€“ if only London estate agents were as good!!"
June 2016 - Ms L (Kirkby Lonsdale)
"Hackney & Leigh have been an excellent estate agent to deal with for the rental of our property. When a problem arose with our tenant, they dealt with the issue firmly yet fairly keeping all parties informed of the process and what was happening at each stage. They also offered sound, realistic advice which was very welcome. The issue has now reached its conclusion and we are grateful for the hard work they put in to ensure it was resolved. We would like to thank Heather in particular for all her help and guidance during this period."
June 2016 - (Kirkby Lonsdale)
"Dear Hackney & Leigh, Thank you for offering such a friendly service and for all your patience and support. Much appreciated!"
June 2016 - Mr & Mrs D (Kendal)
"Dear Elaine, I'm sure you now know that we have exchanged contracts for the sale of our property. Thank you so much for all the help and support you have given us to bring this process to a successful conclusion. It is very much appreciated! Please pass our thanks to all the team for what they have done on our behalf. "
June 2016 - (Kendal)
"I have been very impressed with your services and support over the past 5 years, especially over the very difficult flooding period."
June 2016 - Mrs M (Kirkby Lonsdale)
"To Heather, Thank you for all your help! Regards, Yvonne."
April 2016 - Mr & Mrs C (Kendal)
"Dear Elaine, Just a note to say thank you for your help & guidance whilst we were buying & selling - it was much appreciated. As usual for Hackney & Leigh everything was carried out efficiently & promptly,s o top marks once again. Thank you too to Becca, she was always helpful, pleasant and smiling - it calmed me some days! Keep up the good work & again, many thanks."
April 2016 - Mr B (Grange-Over-Sands)
"Hi Mark, that house in Priest Lane has got to be on of the best photographed and stunning homes I've seen for a long long time...amazing! Makes me temped to be a time waster!"
April 2016 - Mr H (Kirkby Lonsdale)
"Heather, Many thanks for the last minute help earlier this week in viewing some properties, a particularly thank you to Mike who was superb."
April 2016 - Mrs C (Kendal Lettings)
"Hi Nicola, We would like to thank you for all your help in our hour of need, you and all the staff at the office were both professional yet sympathetic to not only us but I hear to many others in Kendal when we all needed to be rehoused in the floods. Thanks again we very much appreciated it. "
April 2016 - Mr & Mrs C (Windermere)
"Hello Hackney and Leigh team especially Julie, We are happy in our new home in Kendal. We thank you all for the help and direction you gave us on the sale of our home. Best wishes "
April 2016 - Mr & Mrs V (Ambleside)
"Dear David, Thank you so much for your help and kindness over the years. Well above and beyond the realms of duty!"
April 2016 - Mr & Mrs S (Kirkby Lonsdale)
"My wife and I have used Hackney & Leigh for our last two rentals and have always found them to be professional, friendly and very knowledgable. As local business owners, we needed a home that was convenient to our business and to local amenities and each time Hackney & Leigh, found us a property that suited not only our tastes, but also our budget. When we next look to rent, we would have no hesitation in using Hackney & Leigh again. "
March 2016 - Mr A (Kirkby Lonsdale)
"Heather, I would like to thank you and those at your office for acting as my agent since 2007 and for arranging the sale of my property. Kindest regards, Mr A. "
March 2016 - Mr & Mrs C (Arnside)
"Dear Keir, We finally completed the sale of our cottage at The Quillet yesterday, after a bit of a roller coaster 12 months, but I wanted to say how delighted we have been with the service provide by Hackney and Leigh throughout and, in particular, with the support and help provided by the wonderful Arnside team. Gillian, Alex and Anne-Marie have not only provide an extremely professional service but have really 'gone the extra mile' in steering us through the whole process. "
March 2016 - Mr J (Kirkby Lonsdale)
"Before instructing an Agent, I had discussions with several, but felt very comfortable with the care and thought that Hackney & Leigh in Kirkby Lonsdale provided by way of explaining how they would market my property. My trust was not misplaced and a successful sale was the result. I can unhesitatingly recommend their team at Kirkby Lonsdale."
March 2016 - Mrs S (Kendal)
"Hi Becky, Many thanks for returning the deposit. It was an absolute pleasure to be in a rented house form Hackney & Leigh. We had only very few issues that were sorted immediately. Thanks again."
March 2016 - Mr S (Grange-Over-Sands)
"Hi Mark, Thanks for the brochure which is superb; you have done us proud! Many thanks."
March 2016 - Mr M (Windermere Lettings)
"Dear Sarah, I have safely received the rental documentation for Bluebells and just wanted to drop you a quick email to say thanks for all your help with the old tenants and the current occupiers. As usual, it was handled very efficiently and quickly."
March 2016 - Mr & Mrs M (Windermere)
"Having completed the sale of our old house and moved into our new one, I am writing to pass on our thanks to you and your staff for looking after us. Your cheerful optimism was always welcome and kept us going when it seemed we would never find a purchaser. It must be true that patience has its own rewards! Again, many thanks to you all."
March 2016 - Mrs C (Windermere)
"Good Morning Lauren! Your Team work is impeccable! You have saved me some valuable time this morning, thank you."
March 2016 - Mrs P (Arnside)
"Dear Gillian, Many thanks for all the work your team has done on my sale, it has been much appreciated. Mrs P "
February 2016 - Mr M & Ms S
"To Sarah & Colette, Thanks so much for all you help and support. Best Wishes, Mr M & Ms S "
February 2016 - Mr B (Kendal Lettings)
"Dear Claire, Becky & Nicola, We would like to stay with you as our lettings agent, as we are completely happy with your ability to reply to our needs efficiently and in a timely manner. Regards, Mr B "
February 2016 - Mr M (Grange-Over-Sands)
"To Helen, Thank you so much for all your help and arranging things for me so I can move into my new home. Thank you for everything and all your hard work and thank you to the rest of the team at Hackney & Leigh. Mr M "
February 2016 - Mr & Mrs D (Windermere)
"Dear Mike, Just a short note to thank you and your team for the kind assistance you have given us during the last few weeks. I would have no hesitation in recommending your company to family & friends. Best regards, Mr & Mrs D"
January 2016 - Mr & Mrs G (Kendal)
"Dear Elaine, Becca and the team at Kendal Hackney & Leigh Just a quick note to thank you all for your help with the above property. Both with letting it for us and selling it. On occasions you went beyond the call of duty to assist, particularly Becca on completion day, and we just wanted to say that your efforts are very much appreciated. Thanks again and very best wishes. Mr & Mrs G "
January 2016 - Mr M (Windermere)
"Dear Sarah, Many thanks for looking after us and the flat over the last five years - you have done a great job. Regards, Mr M "
January 2016 - Mr & Mrs N (Kirkby Lonsdale)
"To Heather and all at Hackney & Leigh, Thank you for all your help during the purchase of our new home. We are now settling in very well. Mr & Mrs N"
January 2016 - Mr & Mrs M (Kirkby Lonsdale)
"To Heather and all ay Hackney & Leigh, Thank you so much for the fabulous service that you gave us. We have used many Estate Agents in the past but have been particularly impressed with your efficiency! Best regards, Mr & Mrs M "
January 2016 - Mrs H (Kendal)
"Dear Elaine, Becca & Tash, You are a great bunch and been a tremendous help in all the recent buying and selling's. Will no doubt see you before too long, I'll pop in when I'm passing. All the best. Kind regards, Mrs H "
January 2016 - Mr & Mrs B (Kendal)
"Dear Becca, Many Thanks for all your help in this matter, and thank you very much for your assistance and help with the information for the purchase of our property. Much Appreciated. Kind Regards Mr & Mrs B"
January 2016 - Mr B & Ms J (Kendal)
"Dear Claire, With regard to selling the house, we would be very happy to have Hackney and Leigh act as our agent to put the house on the market. We've been very pleased with your professionalism in renting the property for us. Kind regards, Mr B & Ms J "
December 2015 - Mr P (Kendal Lettings)
"Becky & Nicola, Thank you very much for your help with our rental property in 2015. Regards, Mr P "
December 2015 - Mr D (Kendal Lettings)
"Claire, Becky and everyone at Hackney & Leigh, Thank you all so much for all your help and understanding during the floods and for looking after us all and making sure were safe especially this Christmas time. Best wishes, Mr D & family"
October 2015 - Mr & Mrs M (Ambleside)
"Natalie & Adrian, Just to confirm that we completed on our new home today. It's been nice dealing with you on this and thank you for your help. Kind regards, Mr & Mrs M "
October 2015 - Mr & Mrs M (Kirkby Lonsdale)
"Dear Heather, Thank you so much for all of your efforts throughout the sale of our home. You have incredibly helpful. Hope you enjoy the biscuits!! Thank you again, Mr & Mrs M "
November 2015 - Mrs C (Carnforth)
"Dear Kier & your team Frankie & Sarah, I just wanted to personally thank you for selling my little cottage at Holme. A big wrench but very much worth it in the end as its new beginnings now for me! Take care all & best wishes, Mrs C"
October 2015 - Mrs H (Kendal)
"Greetings to the entire Team in Kendal, I just wanted to say a big thank you for the smooth sale of my cottage last week. In particular, Elaine worked her socks off on my behalf and I am very grateful. Would be happy to tell anyone what a great team you all are. Thank you again & best wishes, Mrs H "
November 2015 - Mr L (Ambleside)
"Hi Natalie, Many thanks for your help with the sale of this property; we were really pleased to complete today. It does sound as if it was harder work than some! Very best wishes, Simon "
November 2015 - Ms B (Ambleside)
"Natalie & David, Many thanks for your help with our property matter and for the listening ear! Kind regards, Ms B"
November 2015 - Mr & Mrs W (Kendal Sales)
"For all the team at Kendal, A big thank you from us for all the work and chasing either solicitors or surveyors and for making the process as smooth and quick as it could be. We will be recommending you to anyone I speak to. Kind regards, Mr & Mrs W "
December 2015 - Mr T (Kendal Lettings)
"Hi folks, Thanks for being excellent agent's its been a great experience its a fab flat - will miss it! Kind regards, Mr T "
December 2015 - Mr & Mrs T (Windermere Sales)
"Hello Derrick, Mike and Team, I would like to congratulate you on the excellent brochure that you have produced for Willow Cottage. It certainly has that 'Wow factor'... a great team effort by Charlie, Julie and Lauren at your Windermere office. Many thanks, Mr & Mrs T"
December 2015 - Ms W (Windermere Sales)
"To the Windermere Sales Team, Many thanks for all your support during the sale of my Dadâ€™s house. Best Wishes, Sarah Williams"
December 2015 - Mr & Mrs A (Kirkby Lonsdale)
"Hi Heather. Thank you so much for the lovely flowers and bottle of bubbly. It was such a nice surprise after such a long day. Also thank you for sorting out the list of queries for us. We are all set now and looking forward to the move. We will see you sometime during the week if only to just put a face to the voice. I feel I've known you forever. Best Wishes, Mr & Mrs A "
December 2015 - Mrs W (Grange-Over-Sands)
"Thank you so very much for the bouquet of flowers, what a kind gesture. My move went smoothly and I am beginning to be settled in, your service was much appreciated. I wish you all a prosperous New Year for 2016 Kind regards, Mrs W "
December 2015 - Mr & Mrs A (Ambleside)
"Dear Ambleside, Today Jonny and I received this letter from the Ombudsman. We are so delighted with the outcome and so very thankful for all your help and guidance. Thank you so much for holding our hand through it all, this result would not have been possible without you. Wishing you a very happy successful and happy 2016. "
November 2015 - Mrs T (Kendal Sales)
"Dear Becca, Thank you so much for the flowers, we were not expecting that. It was a lovely thought. Better hurry and unpack to find the vase! Thanks again to everyone at the office. Mrs T "
November 2015 - Mr & Mrs D (Kirkby Lonsdale)
"Hi Heather, We felt the same, it was a such a shame you werenâ€™t around on the final day!! Thank you so much for all of your help with our sale of our home. You were a true professional and your help and support made a real difference for Paul and I, as well as to the eventual sale of MBB. Once again, thank you for being there and for helping us through everything. Mr & Mrs D "
October 2015 - Dr H (Grange-Over-Sands)
"Thank you for the flowers - we've never had such a thing! We've moved 17 times and not once has any other Estate Agent sent so much as a letter or anything except Hackney & Leigh. Were delighted with you, you're such lovely people. Dr H "
October 2015 - Miss H (Kendal Sales)
"Dear Elaine, Becca, Maurice and all the Hackney & Leigh staff I have dealt with. Just to say thank you for all your help with the sale of our house. You have all been so helpful, professional but so friendly too. Once again many thanks. Mrs H "
September 2015 - Mr D (Windermere Lettings)
"Sarah, Thank you for confirming things and again thanks for your support. Best regards, Mr D "
September 2015 - Mr & Mrs H (Windermere Lettings)
"Thank you for your swift response in this matter and for all your help with our property in Windermere we will not hesitate to recommend your company. Thank you, Mr & Mrs H "
September 2015 - Mr T (Kirkby Lonsdale)
"Dear Richard, I believe in passing on good news! I had a problem with the fridge at my property. Heather has been terrific in sourcing a replacement and keeping me informed. As the replacement was delayed she has lent your office fridge to our tenant - something I would never have expected. So good for her. I let Heather know I am really grateful but thought you should know how much it is appreciated. Mr T "
September 2015 - Mrs A (Grange-Over-Sands)
"To Helen, Just to say thank you for all your work, care and your good humour no matter what provocation! With love, Mrs A "
September 2015 - Mr P (Windermere Lettings)
"Dear Sarah & Colette, Thank you for all your hard work in getting my property re-let. I have always been more than happy with the service you give. Regards Mr P "
September 2015 - Mr & Mrs S (Kirkby Lonsdale)
"To Heather at Hackney & Leigh, Thank you so much for the fabulous service that you gave us. We have used many Estate Agents in the past but have been particularly impressed with your efficiency! Mr & Mrs S"
August 2015 - Mr & Mrs C (Grange-Over-Sands)
"Dear Helen, Thanks for returning our deposit to us. In 10 years of renting accommodation we've never had such a hassle free tenancy. Thanks for making the process so easy. Mr & Mrs C"
August 2015 - Ms H & Mr N (Kirkby Lonsdale)
"To Heather and all at H&L, Thank you for your help during the purchase of our new home. Ms H & Mr N"
August 2015 - Mr & Mrs T (Kendal)
"Maurice your Viewing Representative who showed us round was brilliant, we've had a few viewings now and we liked his approach. Thanks Mr & Mrs T "
August 2015 - Mrs McG (Kendal Lettings)
"Hi Becky, Thank you so much or your efforts over the last few weeks! I know it was a little bit different to usual but we got there in the end and I am pleased with the outcome. Mrs McG"
August 2015 - Mr & Mrs R (Windermere Lettings)
"Thank you for coming to visit us at our property a couple of weeks ago. We would like to go ahead with you acting as our agent. We were very impressed with your professionalism and feel confident you would be able to take care of things for us. Mr & Mrs R"
July 2015 - Mr & Mrs D (Windermere Lettings)
"Dear Sarah & Colette, Many thanks for all your support over the years in letting our house. Much appreciated. Best wishes Mr & Mrs D."
July 2015 - Mr & Mrs B (Arnside)
"Thank you for helping us with the smooth move into our new home and especially with the extra help with the exchange of keys ! Looking forward to seeing you around Arnside. Mr & Mrs B "
July 2015 - Mr R (Winderemere Lettings)
"Many thanks for all your help to date. We have been highly impressed with the Hackney Leigh service. Mr R "
July 2015 - Mr R (Grange-Over-Sands)
"I'm dealing with a proper agent now - one that dots the 'i's and crosses the 't's !! Mr R - New Landlord transferring from a large national agency. "
July 2015 - Mr & Mrs B (Kendal)
"Thank you for all your help with the sale of our house. You have all gone above and beyond and we hope our gifts show how much we appreciate everything you have done for us. Mr & Mrs B "
June 2015 - Mr McC (Carnforth)
"Just a very short note to thank you for all your considerable help in completing this rather difficult transaction. Thanks again for all your help. Regards, MrMcC "
June 2015 - Mrs S (Ambleside)
"I just wanted to drop you a line to say how impressed we have been with you and your team during the sale of our home. You have kept us informed all the way and it has made it a thoroughly stress free experience. Your staff are a credit to you , they are so professional and your first personal visit to the house to meet my mum made all the difference in terms of who to market the house with. So thanks again Regards S "
May 2015 - Mrs R S (Kirkby Lonsdale)
"Thank you Heather and can I take this opportunity to say a big thank you to all in the office for dealing with our house sale in such a professional way. You have made the job very straightforward for me. Thanks once again for all your support. Yours sincerely Mrs R S "
May 2015 - Mr W (Grange)
"Dear Helen, On behalf of my family I would like to express our sincere gratitude for your support while we were tenants. Your support at what was undoubtedly a very turbulent period in our lives allowed us to find a home and settle. At every stage you have been supportive and helpful and gave us reassurance when things did not run so smoothly. You were very quick at addressing any particular, but rare, needs such as the boiler so that we were not inconvenienced for long. You were always at the end of a phone, or rang back as soon as practical if not. Yours sincerely, Mr W and Family "
April 2015 - Mr & Mrs J Smith (Windermere)
"Thanks to you and your staff for your and their assistance over the last 12 months. "
April 2015 - The B Family (Windermere)
"Just a quick email to say thanks to all at Hackney and Leigh for helping us realise a dream."
April 2015 - Mr B (Windermere)
"Dear Friends [ which reminds me to very warmly praise Peter - who accompanied me on most of my viewings last Friday ... he is so friendly and relaxed but at the same time very professional ...definitely the best viewing agent I have met! "
April 2015 - Mr E (Windermere)
"Having just purchased 9 Railway Cottages I would like to compliment all of your sales staff on their highly professional approach to customer service. I bought another cottage last year via another estate agent in Grange and was not impressed with their lack of attention to customer care. I am currently considering whether to sell or rent my property and am in the process of acquiring the freehold. When that is complete (end April) I would like your agent to visit and provide me with a valuation for sale or rental. Thank you for making my recent purchase both smooth and swift. "
March 2015 - Mrs J (Grange)
"Thank you very much indeed for all your help in the purchase of my "dream" home. Tracy you are a star. Brilliant negotation skills and I nominate top estate agent of the year award. "
March 2015 - Mr and Mrs W (Grange)
"You and all your staff have been most helpful at all times and we have particularly appreciated your efforts in dealing with the details of the process with courtesy and efficiency. "
March 2015 - Mr & Mrs L (Kirkby Lonsdale)
"Paul and I would both like to thank you so much for everything you have done for us regarding the rental of Undercroft, it has been an absolute pleasure dealing with you."
March 2015 - Ms K (Windermere)
"Dear Colette, Thank you so much for your help â€“ this is above and beyond and I am very grateful."
February 2015 - Mr W (Ambleside)
"Many thanks for your continuous help in getting our property sold for us. It has been a complicated journey over the last few months and your help in getting us and the buyers through it is very much appreciated."
February 2015 - Mrs C (Ambleside)
"I would like to say how impressed we are with your progress/ability to get on with this so efficiently and your communication overall, thanks, so much easier than some quarters we are dealing with currently."
February 2015 - Mr & Mrs L (Grange-over-sands)
"To Helen, Thank you for everything you have done for us. "
February 2015 - Mrs H & Mrs T (Windermere)
"To the brilliant Hackney & Leigh staff at Windermere. Thanks for all your help with the sale of High Nook."
February 2015 - Mr & Mrs O (Ambleside)
"Pleased to report that Mr and Mrs Oxley were very impressed with the service you provided. Natalie is the best agent that we have dealt with."
January 2015 - Mr & Mrs S (Windermere)
"Thank you for your advice and support. Please thank the staff who were all very professional in all their dealings with us. "
August 2014 - Mr & Mrs L (Grange)
"Helen, thank you once again for all your hard work in helping us."
Janaury 2015 - Mr W (Carnforth)
"I'm very happy with Hackney & Leigh and the service the Carnforth office has given me with my rental. My property is very well looked after and in great hands."
January 2015 - Mrs M (Ambleside)
"Lauren, may I wish you and all the staff at Hackney & Leigh, a very happy and prosperous new year, also send my thanks for the service provided during 2014. Your response to my requests were always very prompt and efficient. I hope we may continue this service for a few more months into 2015."
January 2015 - Mrs M (Ambleside)
"Thank you for the service you provided during the last year. Always friendly, efficient and prompt."
December 2014 - Mr & Mrs G (Kendal)
"Thank you so much for the flowers and for all the help your team went through, making sure the completion took place. Very happy with the service you provided."
November 2014 - Mrs R (Ambleside)
"Natalie, a personal thanks for phoning and chasing that the paperwork is now with the solicitor. It was very much appreciated and has put the spring back in my step. Thank you. "
November 2014 - Mr B (Ambleside)
"First of all a thank you on behalf of Jennifer and myself to Cherry who was most helpful earlier today at our viewings."
November 2014 - Mr & Mrs B (Kendal)
"A big thank you to you all, excellent on the phone and always in contact."
October 2014 - Miss M (Kendal)
"I would like to thank your team for their service and making the process very easy."
August 2014 - Dr C (Ambleside)
"May I thank you and your staff most warmly for all you have done to get this sale through."
August 2014 - Mr & Mrs C (Windermere)
"I would like to thank you and all your staff for the very friendly courteous and helpful manner with which our business was conducted, your charming staff are a credit to you."
August 2014 - Mr M (Grange)
"Thanks for everything Robert, great service as usual."